Legal Information

Legal Pathway Solicitors is incorporated in England and Wales under the name LEGAL PATHWAY LTD (Company No: 10572310). You can find us at our registered address: 160A High Road, Ilford, IG1 1DL. Legal Pathway Solicitors is a registered trading name of Axis Solicitors, which is registered as Axis Solicitors Limited, and we are thereby governed by the Solicitors Regulation Authority under SRA No: 653526. Learn about the commitments to client outcomes we uphold in the SRA Handbook: www.sra.org/handbook. 

Website Content Accuracy

Our commitment is to maintain updated and accurate information on our website. However, as the legal environment swiftly evolves, discrepancies might arise. Our website content aims to be informative but doesn’t replace professional legal counsel. Always consult directly with us or seek tailored legal advice before making decisions based on the site’s content. We cannot be held responsible for any decisions made based on our website’s information.

Third-Party Websites

Links leading to external sites are provided for your convenience and don’t signal our endorsement. The content on linked websites remains outside our control and responsibility.

Stay Alert: Cybercrime & Scams

With the rise of cybercrime, it’s crucial to be on guard. Scammers, exploiting legal firm identities, can be very persuasive in emails, text messages, calls, or mail. Be extra cautious when asked to share personal details or money, especially if the request seems unusual. If you suspect any communication claiming to be from Legal Pathway Solicitors, reach out to us directly. 

If you’re victimised by scams, report it to https://www.actionfraud.police.uk/. 

While we cannot assist in money recovery, we pledge to act responsibly, notifying relevant authorities. Stay updated on such scams via the SRA website: https://www.sra.org.uk/consumers/scam-alerts/

Confidentiality Assurance

We vow to protect your information, disclosing it only when:

You provide consent,

Legal or regulatory mandates require it, or

Our Terms of Business specify.

This could mean sharing with entities like the National Crime Agency or Tax Regulatory Authorities. We may utilise email to communicate with you unless instructed otherwise. While we implement security measures, email transmissions can’t be guaranteed foolproof. On occasion, we might outsource tasks like marketing or document processing. All external partnerships adhere to our stringent confidentiality standards. External entities may occasionally review our operations, including client files, to ensure quality.

Your files might also be accessed during business transition events like mergers or acquisitions. If you’re uncomfortable with this, please notify us.

Addressing Concerns

Your satisfaction is paramount. Should any part of our service disappoint you, immediately contact our Compliance Officer, Faret Bibi, at complaints@legalpathway.co.uk. We have a structured Complaints Procedure page and PDF guide available for download. If your concern has not been addressed after a reasonable period (typically eight weeks), the Legal Ombudsman can step in.

Reach out to the Legal Ombudsman:

Address

Legal Ombudsman,

PO Box 6167,
Slough,
SL1 0EH

Tel: 0300 555 0333

Web: www.legalombudsman.org.uk

Email: enquiries@legalombudsman.org.uk

Complaints should be made within one year or within one year from when you should have known about or become aware that there were grounds for complaint. 

Learn more at www.legalombudsman.org.uk.